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Frequently Asked Questions
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track orders, save your shipping information, and view your order history.
What payment methods do you accept?
We accept a variety of payment methods including GCash, BPI/BDO bank transfers, credit/debit cards, and cash on delivery (for select areas).
Can I cancel or modify my order?
Yes, as long as your order hasn’t been shipped yet. Please contact us as soon as possible if you need to make any changes.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use it to check the delivery status through our courier’s website.
What are your shipping options?
We offer standard shipping nationwide via trusted courier partners. Shipping rates and delivery times vary depending on your location and will be shown at checkout.
Free Delivery
Free shipping available for orders over ₱1,000
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Return within 7 days if unopened
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